If you wish to register a complaint, please contact me:
… in writing to Colin McNaughton, Fairway McNaughton Limited, White Gables, Wickhambrook,
Suffolk CB8 8UT
… by email to colin@fairwaymcnaughton.co.uk
… by phone Telephone 01440 820 380
If you cannot settle your complaint with me, you may be entitled to refer it to the Financial Ombudsman Service (FOS). You can find out more about this by visiting the FOS website at
Yes, we are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.
Most types of investment business are covered up to a maximum limit of £85,000.
Insurance advising and arranging is covered for 90% of the claim, without any upper limit
Mortgage advising and arranging is covered up to a maximum limit of £85,000
Further information about the compensation scheme arrangements is available directly from the FSCS.
Registered in England.
Registration No: 4322469. Registered office: The Old Court House, 26a Church Street, Bishops Stortford, Herts CM23 2LY
Fairway McNaughton Ltd authorised and regulated by the Financial Conduct Authority. FCA Register No 219670
If you have a complaint or dispute with us, you are entitled to make a complaint. We have a complaints procedure that is available on request. If you wish to register a complaint, please contact us either in writing, by telephone or email. Please be assured we treat complaints seriously. For your protection if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (FOS). You can find out more about this by visiting the FOS website at www.financial-ombudsman.org.uk.
Registered in England.
Registration No: 4322469. Registered office: The Old Court House, 26a Church Street, Bishops Stortford, Herts CM23 2LY
Fairway McNaughton Ltd authorised and regulated by the Financial Conduct Authority. FCA Register No 219670
If you have a complaint or dispute with us, you are entitled to make a complaint. We have a complaints procedure that is available on request. If you wish to register a complaint, please contact us either in writing, by telephone or email. Please be assured we treat complaints seriously. For your protection if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (FOS). You can find out more about this by visiting the FOS website at www.financial-ombudsman.org.uk.
© Fairway McNaughton Ltd. 2023. All Rights Reserved. Reg No 4322469
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